Tough Conversations in Child Welfare: Balancing Transparency and Compassion

Jamie Bahm M.S.

Michelle Paxton, J.D.

Navigating conversations with families involved in the child welfare system can be complicated and difficult. Trauma histories often impact their ability to regulate their emotions and retain information. Making it even more complicated, parents often interpret their surroundings and interactions, as a threat, whether real or perceived, due to dysregulated stress response systems. This session will help professionals learn how to navigate these difficult conversations through the following strategies:

  1. self-regulation
  2. recognizing and validating others' emotions, and
  3. maintaining transparency
Intended Audience

Child welfare professionals.

Learning Objectives
  • Be able to recognize how a person's trauma history impacts their communication skills.
  • Be able to apply self-regulation strategies in communication with families.
  • Be able to identify emotional responses in others, and validate their feelings